Contacting HMRC - Tax Enquiries
During 2010 the HMRC contact details have changed as the NPS system has been introduced that negates the need for local office enquiry handling.
There is now just one number for employees to ring for help:
0845 300 0627
And only one for employers:
0845 7 143 143
Plus changes to the Contact Centre opening hours:
No Sunday Opening
Monday - Friday: 8am - 8pm
Saturday: 8am - 4pm
Contacting HMRC - NI Enquiries
Just the one number to ring for help:
0845 302 1479
No Saturday or Sunday opening
Monday - Friday: 8am - 5pm
NPS - Help and Support
The introduction of the NPS system has consolidated personal tax information by bringing together the tax data from all the local area offices.
The result is that historical reconciliation of tax codings and payments received by the HMRC has been possible and it is upon this data that current personal allowances are based with the appropriate tax codes issued.
Help for taxpayers can be found at:
www.hmrc.gov.uk/P800 or on 0845 3000 627
Communications with employers
During 2010 the following changes were introduced:
- Employers will no longer receive any Employer Packs
- These have been replaced by online guidance and downloadable applications from www.businesslink.gov.uk/employerpackandbulletins
- See also, informal HMRC 'Weekly Updates'. Click on 'What's new for PAYE' at www.businesslink.gov.uk/paye
- To ensure you don't miss anything, register for 'e-mail alerts'; go to www.businesslink.gov.uk/hmrcemployeremailalerts
@ HMRC copyright acknowledged
